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Exclusive Look at a Worker’s Job at a Rolled Ice Cream Shop

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photo Alexandre Joannis
William opens the shop after school and mostly works on the weekends.

William Chen works at a rolled ice cream shop in Chinatown. He lives close to the shop and is a senior.
This interview has been edited and condensed.

What’s your job?
I am an employee at Minus Celsius Ice Cream.

Can you describe what you do?
I open the gate, then I plug in the wires. I prepare for the day. I cut the fruits, and I refill the toppings. When a customer comes in, I turn on the machine and I measure in my head two thirds of a cup. That’s how much cream is used for an ice cream. I make the ice cream the way that they prefer and then I put the toppings they ask for. But if they get bubble tea, then I pour 200 milligrams of tea and put a scoop of powder, depending on what they ordered. I then put it in the shaker to mix it up.

William makes ice cream on a cold plate by putting cream on it, then spreading it out and finally rolling it. (photo Alexandre Joannis )

How many hours do you work?
I work eight hours a week.

Do you think you’ve gained more independence after getting the job?
Yes, because I work by myself and I don’t mind.

If you had an opportunity to leave the shop for another one, would you leave the shop?
Probably if it had better stuff.

What’s your least favorite thing about the job?
My least favorite thing about this job is making the boba, because it’s really time-sensitive. And if I mess up, it’s not going to be good. And I make it for the rest of the day.

Is there like a technique to throw the ice cream or is it just put on the metal?
It’s the way you hold the spatula that can make it easier or harder depending on how you hold it.

How did you get the job?
I applied for SYEP. They thought I did a good job, so they hired me.

You live right next to the ice cream shop. Was that a factor in your decision to work there?
Yeah, it was close to a school, so easy to get to, and it was close to home. And if they needed my help, I could help them.

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About the Contributor
Alexandre Joannis, Reporter
Alexandre Joannis, a senior at Pace High School. He is part of the ACE Mentor program, which is a program for learning about architecture, construction, and engineering. His first language is French and he is focused on preparing for college.

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